Wednesday, January 30, 2013
Days Off and a Big "Woo-Hoo"!
Called in a few prescriptions for refills; enjoyed a light supper, took a shower and watched a few BBC videos before turning in. Come morning with girded loins, I prepared to face this behemoth with a plan to retreat quickly.
I hate this big-box store, but that's where these scrips are - for now - so since there were a few other things I needed, I thought I'd get it all in one place and scoot back home quickly. Which I did...as quickly as possible.
Apparently this big-box store randomly prints a web address at the bottom of the customer receipt where the random customer can complete a survey sharing their recent shopping experience. While my visit was successful, in that I found everything I needed, the experience was not a pleasant one. I decided to complete the survey.
The questions were the usual tripe - were the aisles clear, were the shelves stocked, were the sale items readily available and visible - you know. But I noticed there were no questions related to customer assistance, or service. Very strange, as this was precisely my issue.
So at the end of the survey, when asked for my opinion on anything not covered in the survey related to my "shopping experience" I weighed in with a 2 paragraph diatribe describing my interactions with the clan of the cave bear, as it were. Clicked "Done" and, feeling somewhat relieved, promptly forgot about the whole episode.
You can imagine my surprise when I received an email directing me to the company website to claim a $150. gift certificate to be used on any item priced at that amount or higher. I thought it was a joke. I went to the site, downloaded and printed the certificate and called the 800 number to find out if it is legit. It is! It seems when you complete such surveys you are entered into a pool of others with a chance to win up to a $1,000. Who knew?
Now, I really hate this store and I don't trust that the products sold are necessarily the 'real deal', if you get my drift. Still, $150. is a nice chunk of change, so I will peruse their website to see what they offer that I may trust to be the authentic product from a reputable company. The certificate expires in 90 days. Wish me luck.
Surprises. Sounds too good to be true. I know.
And so it goes.