I've made two calls to Help centers in the past two days, Apple and Carbonite. Both were very successful in resolving my issue, a very pleasant surprise. There is hope for customer service yet.
Your comments are welcome if they are positive and/or helpful. If they are simply a tirade or opinionated bullshit, they will be removed, so don't waste your time, or mine.
yeah, think crapcast, your health insurance company, your utility company, etc.
ReplyDeleteand then when they DO answer your call, the person at the other end is as dumb as a brick. and that is insulting to bricks.
I've made two calls to Help centers in the past two days, Apple and Carbonite. Both were very successful in resolving my issue, a very pleasant surprise. There is hope for customer service yet.
ReplyDelete